Terms & Conditions
1. I am bound by the Codes of Ethics and Practice of the Jacquin Professional
Hypnotherapy Association. A copy of the code of practice and ethics are available on
request, or may be viewed on the JPHA web site.
www.jacquinprofessionalhypnotherapyassociation.com/ethics
2. Subject to me being satisfied that your problem is one that can be alleviated by
Hypnotherapy, I agree to offer you 3 sessions. This is my commitment to you.
With the exception of item 4 below, you are not contracted to any specific number
of sessions. You may terminate therapy without further cost at any time you
wish.
3. The normal duration of each session is between 60 and 90 minutes, although I
reserve the right to amend that time for therapeutic reasons. If for any reason you
are late for a session, I will see you for the duration of the remainder but may be
unable to work beyond the allotted time as this will disrupt the clinic for other
patients who may be waiting.
4. It is understood that sometimes sudden events, such as emergencies, happen, that
may make it necessary for clients to cancel their appointment last minute or fail to
attend and are unable to provide notification. On these occasions it is at the
therapist’s discretion if a fee will be charged. In general however, if you fail to give
24 hours notice of your intention to cancel or postpone an agreed therapy session
or if there is a repeat pattern of cancellations I reserve the right to charge in full for
that session.
5. Payment should be made before each session via the booking platform on the website. It accepts card payments.
6. The cost of therapy includes any written materials I may supply, but excludes the cost of any books that I might suggest you read.
7. As part of my code of practice I am required to carry out continuing professional
development, and to engage in regular on-going clinical supervision. This is to
ensure an ethical and professional service to clients. I may discuss your case in
supervision but would not use any identifying details.
8. The session will not be recorded.
9. Confidentiality will be maintained within the codes of ethics and legal requirements.
Confidentiality does not apply where it would mean that I, as your therapist, might
break the law or where withholding information means I would breach the codes of
ethics. Confidentiality may be breached if I consider there is a risk you may harm
yourself or others. In such exceptional circumstances, where there is concern for
your well being or that of others, it may be necessary to seek help outside the
therapeutic relationship. In such an event where I am considering breaching
confidentiality, you will normally be consulted first. Please see my full privacy policy.
10. In the case of a disclosure concerning acts of terrorism, vulnerable adult or child
protection issues or drug trafficking, confidentiality will be breached and such
disclosures will be passed onto the relevant authority without delay. Due
consideration should be exercised before disclosing anything of a previously
unreported criminal nature, as I am obligated to contact relevant authorities. Please see my full privacy policy.
11. Our therapeutic relationship will remain a professional one at all times, the
boundaries of which (such as contact outside of our sessions) can be agreed
between us during our sessions.
12. Notes may be taken during and after each session, which will be kept in accordance
with the Data Protection Act (1998). These notes will be securely stored. They are disclosed to no one other than the clinical supervisor, unless
required under a court of law subpoena. You have the right to inspect your records. Please see my full privacy policy.
13. If agreed payments for therapy are not being paid then I reserve the right to
terminate therapy.
14. Endings – Therapy can at times be demanding, frustrating, and emotional. You may
at times find this process very difficult, and feel the need to end therapy. Your
feedback on the process will be asked for at the end of each session and if you feel
unhappy with any aspects of the treatment being offered please do try and
communicate this verbally. This gives us both the chance to address and resolve engagement issues. In the normal course of events you will probably know when you are ready to finish therapy, and we will agree together on the work we need to do to prepare for this.
15. I will not suddenly or without warning terminate our contract, except in exceptional
circumstances, which would become clear in the course of our work together. This
would be fully discussed at that time. Please note any threats or acts of violence will
invalidate this agreement and therapy will cease. Sessions will not take place if you
arrive under the influence of alcohol or non-prescribed medication.
16. You will be notified of any holidays to be taken by myself well in advance. However,
there may also be occasions when sessions may be cancelled because of illness or
because of attending training sessions or meetings. I will try to give you as much
notice as possible of any cancellation, and will offer an alternative time. Therefore,
please notify any change in contact details.
17. If you have been referred by an outside agency, for example a solicitor or insurance
company and there is a pending civil court case – for example if you have been
injured as a result of a road accident - I draw your attention to the fact that under
the Data Protection Act (1988) I may be obliged to supply copies of our therapy
records to a requesting appropriate party, providing you consent.
18. In the event of you being unhappy with the service you receive, please discuss this
with me. If you feel unable to do so or do not receive satisfactory resolution, then
you have the right to complain to my professional body, the JPHA.
19. Session are non refundable including block bookings
Contraindications & Memory Recovery
Contraindications
For most people, hypnotherapy is a pleasant, gentle, and extremely safe experience.
However, your safety is my number one concern and there are occasions where hypnosis
would be contraindicated. That means there may be a risk.
If you have any medical condition, please ask your doctor to give their approval before
confirming your booking with me.
I cannot work with you if you have a diagnosis of:
● Psychosis
● Schizophrenia
● Pathological personality disorder
● Senility
I may be able to work with you if you have epilepsy, narcolepsy, depression, asthma, or a
heart condition, but will require your doctor’s approval.
Memory recovery
On occasion therapy involves the experience of seeming to remember a past event. It
should be noted that any information remembered in this way has as much chance of
being false, as it does being based on an actual event. We will keep this kind of work to an absolute minimum